Laundry Lounge FAQs
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How does your laundry service work?
It's simple! You schedule a pickup, we pick up your laundry, wash, dry, fold (or hang if requested), and deliver it back fresh and clean.
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What areas do you serve?
We currently serve Northern Kentucky& Greater Cincinnati.
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Do I need to be home for pickup or delivery?
Not at all! Just leave your laundry in the designated bag at your door or another safe spot.
We'll handle the rest.
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How do you charge for laundry?
We charge by the pound for regular laundry, and by the piece for bulky items like comforters, duvets, and blankets.
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Do you have a minimum order?
Yes, the minimum is 15 pounds or $30.
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What payment methods do you accept?
We accept venmo payments, cash & check.
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Can I choose my detergent, softener, or dryer sheets?
Absolutely! You can pick from our available options or provide your own if you prefer.
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How do you keep my laundry separate from others'?
Every order is washed and dried individually— never mixed with anyone else's laundry.
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Can you handle special care items?
Yes, just let us know! We follow care label instructions and can hang-dry or use delicate cycles if requested.
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How fast is your turnaround time?
Most orders are completed within 24-48 hours.
Rush service may be available upon request.
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What days and times do you pick up and deliver?
We operate Monday thru Saturday 7:30am-6:00pm. Pickups and deliveries can be scheduled to fit your routine.
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Do you wash comforters, duvets, and blankets?Do you wash comforters, duvets, and blankets?
Yes! These are priced separately due to their size, but we clean them professionally.
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Do you offer dry cleaning?
No dry cleaning at the time.
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Is my laundry safe?
Absolutely. We treat your clothes with care and respect, and every load is tracked from pickup to delivery.
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What if I have allergies or sensitive skin?
We offer hypoallergenic, fragrance-free detergents upon request.